Shipping & Delivery

Order Processing

Orders are normally prepared and handed to the shipping carrier within 7 calendar days after payment is confirmed. Weekends, public holidays, customized items, and high-volume promotional periods may require additional processing time.

Once your order has shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Time

Standard delivery usually takes 7–10 business days after shipment. Delivery estimates are not guaranteed and may be affected by customs inspection, weather, public holidays, local carrier delays, or other circumstances outside our control.

Shipping Fees

Orders of $89 or more qualify for free standard shipping.
For orders below $89, the available shipping fee is shown at checkout before payment.

Tracking

Tracking information may take 2–5 business days to update after the parcel is handed to the carrier. You can follow your shipment through our Track Your Order page.

Customs & Duties

Import taxes, duties, or local handling fees may apply depending on the destination. Unless stated otherwise at checkout, these charges are the customer's responsibility.

Multiple Parcels

Orders containing multiple items may arrive in separate parcels depending on availability and fulfilment arrangements. Separate tracking numbers will be provided when applicable.

Address Information

Please check your shipping address carefully before completing your order. Contact us immediately if a correction is required. Address changes cannot be guaranteed once processing has begun, and an order cannot be redirected after shipment.

Need Help?

Email service@rosemorijewelry.com with your order number. We normally respond within 1–2 business days.

Shipping & Delivery